Effective Date: October 25, 2025
Last Updated: October 25, 2025
Welcome to Lift Shop BD.
At Lift Shop BD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, contact us, or use our services.
By using our website or engaging with our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our website.
1. Who We Are
Lift Shop BD is a professional elevator and escalator solutions provider in Bangladesh. We specialize in the supply, installation, maintenance, and modernization of lifts and escalators for residential, commercial, industrial, and hospital applications.
Our official website: www.liftshopbd.com
Email: empiremetrics@gmail.com
Phone: +880 1796 815547
Address: Kawran Bazar, Dhaka, Bangladesh
2. Information We Collect
We collect information to provide better services and ensure a personalized experience for our users. The types of data we collect include:
a. Personal Information
When you contact us, fill out a form, or request a quote, we may collect:
- Full Name
- Email Address
- Phone Number
- Company or Organization Name
- Project Details or Message Content
- Billing and Shipping Address (if applicable)
b. Non-Personal Information
We may also collect non-identifiable information automatically, such as:
- Browser type and version
- Device type and operating system
- IP address and geographic location
- Pages visited and time spent on each page
- Referral source (how you arrived at our website)
- Date and time of visit
c. Cookies and Tracking Technologies
Our website uses cookies, web beacons, and similar tracking tools to improve user experience. Cookies help us remember user preferences, analyze traffic, and optimize website performance.
You can disable cookies in your browser settings, but some features of our site may not function properly if you do.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries or quote requests
- To process service orders and manage customer relationships
- To improve website performance and user experience
- To send updates, promotions, or service-related communications
- To analyze website usage and monitor trends
- To ensure compliance with laws and regulations
- To prevent fraud, spam, and unauthorized access
We do not sell or rent your personal information to any third party.
4. Legal Basis for Processing Data (GDPR Compliance)
If you are located in the European Union (EU) or European Economic Area (EEA), our processing of your personal data is based on the following legal grounds:
- Consent: You have given us permission to process your data.
- Contractual necessity: Processing is required to fulfill a service or agreement.
- Legal obligation: Processing is required to comply with applicable laws.
- Legitimate interest: Processing is necessary for our legitimate business operations, such as improving services and preventing fraud.
5. How We Share Your Information
We may share your data in the following cases:
a. Service Providers
We may share your information with trusted service providers who assist in:
- Website hosting and development
- Email communication and customer support
- Payment processing and order fulfillment
- Analytics and marketing tools
These providers are obligated to maintain confidentiality and use your data only for agreed purposes.
b. Legal Requirements
We may disclose information if required by law, regulation, or court order, or if necessary to protect our rights, property, or safety.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction.
6. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purpose for which it was collected
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
When data is no longer needed, we securely delete or anonymize it.
7. Data Security
We take your privacy seriously and implement appropriate technical and organizational security measures, including:
- SSL (Secure Socket Layer) encryption
- Firewalls and intrusion detection systems
- Secure data storage and restricted access
- Regular security audits and staff training
However, no data transmission over the internet can be guaranteed 100% secure. While we strive to protect your personal information, we cannot ensure absolute security.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of your personal information.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You can request deletion of your personal data when it’s no longer required.
- Restriction: You can request limits on how we use your information.
- Portability: You can request that your data be transferred to another service provider.
- Objection: You can object to certain types of data processing, such as direct marketing.
- Withdraw Consent: You can withdraw consent at any time if processing is based on it.
To exercise any of these rights, please contact us at empiremetrics@gmail.com.
We will respond within 30 business days as required by law.
9. Third-Party Links
Our website may contain links to third-party sites or services.
Please note that we are not responsible for the privacy practices or content of those external websites.
We encourage users to review the privacy policies of any third-party site they visit.
10. Use of Cookies and Analytics
a. Cookies
Cookies are small text files stored on your device to enhance your web experience.
We use cookies for:
- Website performance optimization
- User session tracking
- Analytics and visitor behavior insights
- Personalized content and marketing
You can control cookies through your browser settings or use a cookie consent tool available on our website.
b. Analytics Tools
We use tools such as Google Analytics and Meta Pixel to understand how visitors interact with our website. These tools collect anonymous data such as page views, session duration, and traffic sources.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
11. Email and Communication Preferences
If you subscribe to our newsletters or request updates, we may send you marketing communications.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or contacting us directly.
We may still send non-promotional messages related to your account or transactions, such as order confirmations, service notices, or legal updates.
12. Children’s Privacy
Our website and services are not intended for children under 13 years of age.
We do not knowingly collect personal data from minors.
If we become aware that a child has provided us with personal information, we will delete it immediately.
13. International Data Transfers
As a Bangladesh-based company, your data may be stored or processed in Bangladesh or other countries where our service providers operate.
By using our website, you consent to such international data transfers, ensuring your information receives adequate protection under applicable laws.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
All changes will be posted on this page with an updated “Last Revised” date.
We encourage users to review this page periodically to stay informed about how we protect their information.
Continued use of our website after changes to this Privacy Policy constitutes your acceptance of those changes.
15. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your data, please contact us:
Lift Shop BD
📍 Address: Kawran Bazar, Dhaka, Bangladesh
📧 Email: empiremetrics@gmail.com
📞 Phone: +880 1796 815547
🌐 Website: www.liftshopbd.com
We are committed to resolving your privacy-related concerns quickly and responsibly.
16. Your Consent
By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.